Our Commitment To Privacy
The Information We Collect
This notice applies to all information collected or submitted on the OCRamps, and Pay Pal websites. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information (on our purchase pages and or contact page).
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
In the event of a criminal investigation or a suspected illegal activity, OCRamps may be requested by law enforcement agencies to share certain personal information you have provided.
Non-identifying and aggregate information may be used to better design this website.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 714-285-0220 or send us an email at email@example.com.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our purchase pages use 128 bit encryption during the entire purchase process.
We want our customers to be 100% satisfied. All returned items must be shipped in their original boxes and properly packaged to avoid damage during transit. Returns are only accepted within 30 calendar days of purchase. Please repack the merchandise carefully and in original condition. Include any instruction manuals, etc. All returned items are subject to appropriate freight fees, OC Ramps does not refund these fees. OC Ramps also does not refund the original shipping fees included in the price of the product (this includes products that originally stated “free shipping” during checkout). OC Ramps does not refund any credit card processing fees charged to us by the merchant. Any merchandise returned in a severely damaged or used condition which cannot be resold as new will not be accepted. Returns that are not damaged will be limited to a 30% stocking fee. Additional charges may be incurred if the product is returned in damaged condition. OC Ramps will refund the original purchase price, minus state or federal taxes, and apply the refund to the credit card used during purchase, or issue a refund check. OC Ramps will refund only the original purchaser of the ramp, we do not refund for ramps not purchased directly from us. We value your patronage and business and will work directly with our customers to remedy any dispute or problem with our products.
Since the methods of application/installation and conditions are beyond our control, we make no guarantee or warranty concerning the use or results to be obtained from use of the described product. Any such warranty of merchant ability is disclaimed. Buyer is solely responsible for results.
Damage Items in transit
If any items are damaged during transit with any Fed-Ex/UPS Ground services please report it immediately to us via email along with photos to info@ocRAMPS.com. We may request the damaged piece in return to us for exchange of a new. Larger items (ie quarterpipes, or halfpipes) will be shipped though a trucking company/freight carrier. OC Ramps will replace any damaged items during transit if the delivery driver makes note of it on the receipt. If you sign the receipt without any note of the damage you will not be refunded nor receive your replacement and/or missing parts. Please ensure you inspect any package upon arrival.
*** Please inspect each package upon arrival. If there are ANY signs of damage or misuse the delivery driver MUST be notified before leaving. The freight company MUST make note of the damages- this allows us to file a claim. Please be sure to notify us via email if there are damaged items that need to be replaced. OC Ramps cannot assume liability for any damage after the delivery–cause by skateboard damage or weather, etc. OC Ramps will NOT refund nor offer free replacement parts if the driver is not notified of damage.***
Damage once the item has been skated and/or used
OC Ramps cannot nor will assume any liability for damaged pieces once the product has been used and/or skated. This includes parts being damaged during installation. We also cannot make any returns/refunds on used items. Refunds or exchanges can only be done to new/unused products.